Svg Vector Icons : http://www.onlinewebfonts.com/icon Privacy Policy

Svg Vector Icons : http://www.onlinewebfonts.com/icon Website Privacy Policy

This Privacy Policy governs the manner in which Informed Healthcare Solutions (IHS) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://medical-aid-gap-cover.co.za/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Informed Healthcare Solutions (IHS).

This site is protected by Hypertext Transfer Protocol Secure (HTTPS)

Hypertext Transfer Protocol Secure (HTTPS) is an extension of the Hypertext Transfer Protocol (HTTP). It is used for secure communication over a computer network, and is widely used on the Internet. In HTTPS, the communication protocol is encrypted using Transport Layer Security (TLS), or, formerly, its predecessor, Secure Sockets Layer (SSL). The protocol is therefore also often referred to as HTTP over TLS, or HTTP over SSL.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site. This includes when users fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Company Privacy Policy

See Company Privacy Policy

Web browser cookies

Our Site may use “cookies” to enhance User experience. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

See our Cookie Policy.

Promotion of Access to Information Act

See PAIA & POPIA Manual PDF.

How we use collected information

Informed Healthcare Solutions (IHS) may collect and use Users personal information for the following purposes:

  • To process payments.
  • We may use the information Users provide about themselves when filling in our website forms to provide services, quotations & advice. We may share this information with our business partners, trusted affiliates and advertisers to provide these services.
  • To send periodic emails.
  • We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may share generic aggregated demographic information & personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

It is understood that personal information included with enquiries we receive at Informed Healthcare Solutions (I H S), will be used by I H S, its staff and associates. This information can be used to advise on appropriate product selection, whether the product is registered under the Medical Schemes Act or any other Act.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites, and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own.

Our Partners

Informed Healthcare Solutions – Medical Aid Gap Cover is partnered with Rockfin Wealth Management (Pty) Ltd, FSP 13370, and Medical Aid Experts.

Website Correspondence & Communication

When calling off our website, completing the quote request forms or using our contact us page, you will be addressing/contacted by Rockfin Wealth Management.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Informed Healthcare Solutions (IHS) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Disclaimer:

The information and opinions in this document have been recorded and arrived at in good faith and from sources believed to be reliable, but no representation or warranty, expressed or implied, is made to their accuracy, completeness, or correctness. The information is provided for information purposes only and should not be construed as the rendering of advice. Informed Healthcare Solutions accordingly accepts no liability whatsoever for any direct, indirect or consequential loss arising from the use of this document or its contents. IHS is a licensed financial service provider: FSP # 12239

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Informed Healthcare Solutions (IHS) – Medical Aid Gap Cover
Web: https://medical-aid-gap-cover.co.za
Email: gapcover@medical-aid-gap-cover.co.za

Address: Unit 1. 119-on-Main, 119 Main Road, Heathfield, 7800, Cape Town
Phone: +27 21 712 8866
Fax: 021 712 6626

Last update: 03-08-2022

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